1. Applicability
This Privacy Policy applies to:
- Employers and business clients using our services
- Candidates undergoing background verification
- Website visitors
- Vendors and partners
- Users interacting with our platform, APIs, forms, emails, or communication systems
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
- Full name
- Date of birth
- Mobile number
- Email address
- Residential address
- Employment details
- Educational qualifications
- Government-issued identification details
- Photograph
- Digital signatures
- Reference information
B. Sensitive Personal Data / Sensitive Information
Subject to applicable law and consent, we may collect:
- Aadhaar-related information
- PAN details
- Passport details
- Driving License details
- Financial information where required
- Criminal verification information where legally permissible
- Biometric or identity verification information where applicable
C. Technical Information
- IP address
- Browser type
- Device information
- Cookies and analytics data
- Login and access logs
- Usage behaviour on our website/platform
3. Purpose of Collection
We collect and process personal information for lawful business purposes including:
- Conducting background verification services
- Identity verification
- Employment verification
- Education verification
- Address verification
- Criminal record verification where legally permissible
- Client onboarding and account management
- Fraud prevention and security monitoring
- Compliance with applicable laws and regulatory requirements
- Service delivery and customer support
- Payment processing and invoicing
- Internal analytics and service improvement
- Communication through email, SMS, WhatsApp, or phone
4. Consent
By submitting information to VeridionQ or using our services, users and candidates consent to:
- Collection and processing of personal data
- Verification with employers, institutions, databases, and authorized agencies
- Communication through digital channels
- Cross-verification with publicly available or legally accessible sources
Clients are responsible for obtaining valid candidate authorization before requesting any background verification checks.
5. Legal Basis for Processing
We process information based on:
- Candidate consent
- Contractual obligations
- Legitimate business interests
- Compliance with applicable laws
- Client instructions and authorization
6. Data Sharing and Disclosure
We may share information with:
- Employers and authorized client organizations
- Educational institutions
- Previous employers
- Government authorities where legally required
- Verification agencies and service providers
- Technology and cloud infrastructure providers
- Payment gateways and financial partners
- Legal advisors and auditors
We do not sell personal data to third parties.
7. Data Retention
We retain personal information only for as long as required for:
- Verification purposes
- Legal and regulatory compliance
- Audit requirements
- Dispute resolution
- Contractual obligations
Data may be securely deleted or anonymized after completion of the retention period.
8. Data Security
We implement commercially reasonable technical, administrative, and organizational safeguards including:
- Secure servers and encrypted communications
- Access controls and authentication
- Restricted employee access
- Monitoring and logging mechanisms
- Vendor security assessments
- Data backup and recovery systems
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Cross-Border Data Transfers
Where required for service delivery, data may be processed or stored outside India subject to appropriate safeguards and applicable legal requirements.
By using our services, users consent to such transfers where necessary.
10. Cookies and Tracking Technologies
Our website may use cookies and analytics tools to:
- Improve user experience
- Analyze website traffic
- Maintain login sessions
- Understand user interactions
- Improve service functionality
Users may disable cookies through browser settings, though certain features may not function properly.
11. User Rights
Subject to applicable laws, users may request:
- Access to personal information
- Correction of inaccurate data
- Withdrawal of consent where permissible
- Deletion of information subject to legal obligations
- Clarification regarding processing activities
Requests may be submitted to contact@veridionq.com.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
Users are advised to review third-party privacy policies independently.
13. Children's Privacy
Our services are not intended for individuals below 18 years of age.
We do not knowingly collect personal information from minors without lawful authorization.
14. Communication Consent
Users consent to receiving communications from VeridionQ through:
- Phone calls
- SMS
- Platform notifications
These communications may include service updates, verification requests, invoices, reminders, support interactions, and compliance notifications.
15. Payment Information
Payments may be processed through authorized third-party payment gateways.
VeridionQ does not store complete payment card details on its servers unless specifically required through secure and compliant systems.
16. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
Courts located in Chennai, Tamil Nadu shall have exclusive jurisdiction over disputes arising from this Privacy Policy.
17. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time.
Updated versions shall become effective upon publication on the website.
Users are encouraged to review this page periodically.
18. Grievance Officer
For privacy concerns, grievances, or data-related queries, users may contact:
Grievance Officer
VERIDIONQ TECHNOLOGIES PRIVATE LIMITED
Email: contact@veridionq.com