Structured interviews with a candidate's former managers, colleagues, or professional contacts to verify claims and assess character and performance.
A reference check is a structured interview conducted with individuals who have worked with the candidate in a professional capacity — typically former managers, peers, or HR representatives — to verify the candidate's claims about their work history and gain insight into their performance, work ethic, and interpersonal skills.
Effective reference checks go beyond the traditional "Would you rehire this person?" format. Structured reference checks include specific, behavioural questions about the candidate's actual performance, how they handled challenges, team dynamics, and reasons for leaving.
A critical safeguard in Indian BGV practice is to contact references through their official professional contact information (found independently, not supplied by the candidate) rather than using contact details the candidate provides — which may be friends or family impersonating former managers.
Used in:
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The process of independently confirming information provided by a job applicant, including identity, education, employment history, and criminal record.
Independently confirming a candidate's work history — employers, job titles, tenure, and separation details — with each previous employer's HR department.